We want you to love your Luneriox ritual. If you're not completely satisfied, we're here to help.

 

 

30-Day Money-Back Guarantee You have 30 days from the date your order is delivered to request a return or refund. If you're not glowing, send it back for a full refund — no questions asked.

 

 

Conditions To be eligible for a return, your item should be in the condition you received it. Because our tools are personal-care items, we ask that you contact us first at contact@luneriox.com before sending anything back, so we can guide you through the process.

 

 

How to start a return

1. Email us at contact@luneriox.com with your order number and the reason for your return.
2. Our team will reply within 24–48 hours with return instructions.
3. Once we receive and review your return, we'll notify you about the status of your refund.

 

 

Refunds Approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card provider.

 

 

Damaged or wrong items If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with a photo, and we'll make it right with a replacement or full refund at no extra cost to you.

 

 

Late or missing refunds If you haven't received your refund after 10 business days, first check with your bank or card provider, then contact us at contact@luneriox.com and we'll help track it down.